AI Agents

Shows how specialised AI agents can perform tasks autonomously in service, operational and business processes while remaining embedded in the governance of the ServiceNow platform.

The original source is already in English; its title is shown without machine translation.

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Taxonomic classification

Impact area: Enterprises and administration
Additional impact areas: Digital infrastructure
Challenge: Costs and productivity
Purchasable solution: Autonomous AI agents for recurring workflows
Delivery: AI agents, orchestration, governance and workflow integration
Lifecycle: Selection, configuration, control and optimisation
Source type: Curated
Source: ServiceNow Originalquelle
Review status: Editorial review

The classification describes the content and its market position. It is not an endorsement of the provider or solution.